IntroAre you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!Why you'll love this jobThis job is an HRIS Success Factors System Administration team member within the People/HR Division. The position will serve as the technical subject matter expert, providing specific expertise in the areas of SuccessFactors system functionality, system features, report generation, data integrity, and data analysis. What you'll doDesigns, monitors, and maintains system processes, procedures, and support documentation based on lessons learned, continuous improvement, and semi-annual releases for each of the platform's modulesCollaborates with other system administrators to ensure consistency, share best practices, improve processes, and develop system knowledgeLeads process improvement efforts, primarily in the areas of workflow, system enhancements, and utilizationDevelops and writes quality assurance tests and participates in their executionManages day-to-day operations and special projectsConsults with the COE tower with a forward-thinking, analytical approach to looking at future release functionalityPossesses deep system knowledge to make process and system changes, including configuration, permissions, etc.Ensures consistent processes across solutionsManages the implementation of new products, new processes, and requirementsManages release updates and works with leadership to determine enablement planManages thorough testing of system changes in Test and Production environmentsLeads organizational communication & change management effortsCoordinates creation and delivery of training for end users (Documentation/Training materials)Monitors and triages interface issues with 3rd party vendor solutions as neededAll you'll need for successMinimum Qualifications - Education & Prior Job ExperienceBachelor’s degree in a relevant field or equivalent experience/trainingMinimum of 3 years experience with technical design and configuration of SAP cloud platform - SuccessFactors Active SAP SuccessFactors Onboarding 2.0 and Employee Central accreditation or certificationPreferred additional active accreditation or certification in SAP SuccessFactors RecruitingAdvanced administrator skills in SuccessFactors Onboarding 2.0 and Employee CentralPrevious experience with large-scale system implementation and support Hands-on experience with standard and custom MDFs, foundation objects, associations, and business rules requiredPrevious experience in the Agile Methodology, preferredAdvanced knowledge and experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)What you'll getFeel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.Feel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
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